Office Administrator

Location: Sheffield

Hours: 37.5

Job Description

A role demanding excellent organisational skills, along with the ability to work unsupervised using your own initiative. You will need to be able to develop excellent working relationships with colleagues at all levels and communicate well with members of the public.

You will be confident, enthusiastic and deeply committed to providing a high quality service to the Medical and Legal Admin Services team but also to our clients/customers.

Skills and Knowledge

  • Ability to communicate with staff and clients in a pleasant and effective manner
  • Ability to undertake all aspects of administration in accordance with the requirements of our clients
  • Ability to be self-motivating, innovative and work without supervision
  • Good organisational skills, paying particular attention to detail
  • Ability to work to deadlines and prioritise workload
  • Good computer skills including Word, Excel, MS Outlook, PowerPoint
  • Good typing and keyboard skills
  • A good level of English language and grammar
  • We would also expect a high level of integrity as you will have access to confidential records

Duties and Responsibilities

  • Entering client’s records onto systems and creating client files when new instructions received
  • Typing dictations if and when required
  • Answer, screen and transfer inbound phone calls
  • Carrying out general clerical duties to include filing, typing, photocopying and scanning
  • Maintain and secure correspondence, records and documents relating to the clients
  • Process incoming correspondence and respond appropriately
  • Maintain internal computer records and filing systems
  • Ensure up to date knowledge of policies, procedures, services and relevant legislation
  • Any other duties commensurate with the role

Line Management

The Apprentice Administrator will report directly to the Office Manager. In the absence of the Office Manager you will report directly to the Administration Director.

How to apply

please forward your CV and a short covering letter to enquiries@mlas.co.uk